Atlantic Container Line will consistently provide an excellent, reliable and
cost-competitive service. We will be attentive to our customers' needs and respond
to them promptly. We will continuously explore innovative ways to make it even
easier to do business with ACL.
ACL's quality process, Focus on Performance, has heightened our awareness to the
needs of customers and has helped us to establish high performance standards.
As one of the transportation industry's quality pioneers, Atlantic Container Line
has been incorporating process improvement into every company operation for over
thirty years. By utilizing a cooperative team effort by customers, suppliers,
employees and management, ACL's goal is to continually enhance the quality of
the transportation service that we provide.
ACL is ISO 9001:2000 certified at its U.S. Customer Service Center in Virginia Beach, Virginia. All of ACL's European Customer Service Centers are also ISO 9001:2000 certified, and most of its agents. ACL's fleet is ISO 14001:2004 as well
If you would have comments or suggestions on how we can improve our service,
please contact your local sales representative.
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